Job Description

Chick-fil-A Guest Experience Team MemberAt Chick-fil-A, the Guest Experience Team Member position is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Crew Members gain life experience that goes far beyond serving a great product in a friendly environment. Crew Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.As a Front of House Team Member at Chick-fil-A, your day starts with a team huddle to set goals, followed by prepping the dining area and counter for a welcoming guest experience. You'll engage with customers during busy Breakfast, Lunch and Dinner rushes, taking orders with a smile, ensuring accuracy, and delivering excellent service at the counter or drive-thru. Between serving, you'll maintain a spotless dining area, offer table touches for refills, and collaborate with your team to keep the pace lightning-fast and friendly.Position Type: Full-time and Part-time positions are available.Crew Member Responsibilities:Smile, create and maintain eye contactSpeak enthusiasticallyMake emotional connections with guestsHonor and encourage others to follow the vision and values of the restaurantMultitask quickly, yet thoroughlyBe team-oriented, adaptable, dependable, with a strong work ethicWork on their feet for several hours at a timeCommunicate effectively with guests and Team MembersAdhere to Chick-fil-A rules and dress code at all timesOther duties as assignedQualifications and Requirements:Consistency and reliability; MUST BE AVAILABLE TO WORK FRIDAYS & SATURDAYSCheerful and positive attitudeLoves serving and helping othersCustomer service-orientedStrong interpersonal skillsDetail-orientedAble to multitaskWorks well independently and in a team environmentBe willing and able to work a flexible schedule, including SaturdaysHave the ability to lift and carry 20lbs on a regular basisHave the ability to stand for long periods of timeOur Benefits Include:A fun work environment where you can positively influence othersFlexible scheduling (and closed on Sundays)Discounted foodOpportunity for advancement as we promote leaders from withinIntentional growth and development to help you reach your professional goalsScholarship opportunities availableCompetitive payWork schedule:Day shiftNight shiftBenefits:Flexible schedulePaid time offReferral programEmployee discountPaid trainingOther

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